Terms of Service

To use Spotless Pro, you must create an account by providing accurate and complete information including your name, business name, email address, and billing information. You are responsible for maintaining the accuracy of this information and updating it as needed.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at contact@spotlesspro.app if you become aware of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from unauthorized access to your account.

Spotless Pro operates on an organization model. When you create an account, you establish an organization. You may invite crew members or other users to your organization, subject to the permissions and roles defined within the platform. You are responsible for all activity conducted by users within your organization.

Spotless Pro is offered on a subscription basis. Current plan options and pricing are displayed at spotlesspro.app/pricing. Pricing is subject to change with reasonable advance notice.

Subscriptions are billed in advance on a monthly or annual basis depending on the plan you select. By providing payment information, you authorize Sodium Studio to charge your payment method for the applicable subscription fees. All payments are processed by Stripe, Inc. Sodium Studio does not store your credit card number or other sensitive payment card information.

We may offer a free trial period for new subscribers. At the end of the trial period, your subscription will automatically begin and your payment method will be charged unless you cancel before the trial ends.

You may cancel your subscription at any time through your account settings or by contacting us at contact@spotlesspro.app. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial billing periods.

If payment cannot be collected from your payment method, we reserve the right to suspend or terminate your access to the platform until payment is received.

You may use Spotless Pro solely for lawful business purposes consistent with these Terms and all applicable laws and regulations.

You agree not to:

• Use the platform in any way that violates applicable federal, state, or local laws or regulations
• Upload, transmit, or store any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable
• Attempt to gain unauthorized access to any part of the platform or its underlying infrastructure
• Use the platform to send unsolicited commercial messages or spam
• Reverse engineer, decompile, or disassemble any portion of the platform
• Use automated means to access or scrape the platform without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the integrity or performance of the platform or its related systems

You retain ownership of all data you input into Spotless Pro, including customer information, job records, estimates, invoices, photos, and other content (“Your Data”). We do not claim any ownership rights in Your Data.

By using Spotless Pro, you grant Sodium Studio a limited, non-exclusive license to store, process, and display Your Data solely as necessary to provide the platform services to you. We do not use Your Data for any purpose other than providing and improving the platform.

You are solely responsible for the accuracy, quality, legality, and appropriateness of Your Data. You represent that you have obtained all necessary consents and permissions required to provide Your Data to us and to use it within the platform, including any personal information of your customers, employees, or contractors.

Upon cancellation of your account, we will retain Your Data for a period of 30 days to allow you to export it. After this period, Your Data may be permanently deleted. We strongly encourage you to export your data before cancelling.

Spotless Pro, including the platform software, design, trademarks, and all content created by Sodium Studio, is the proprietary property of Sodium Studio, LLC. Nothing in these Terms grants you any rights in the platform other than the limited license to use it as described herein.

If you provide us with feedback, suggestions, or ideas about the platform, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.

You may terminate your account at any time by cancelling your subscription and ceasing use of the platform.

We reserve the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms, if your account poses a security risk, or for any other reason at our sole discretion. In the event of termination for cause, you will not be entitled to a refund.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sodium Studio with respect to the platform and supersede all prior agreements and understandings.

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights under these Terms without restriction.